4 weeks
From CBN circular to live limits in 4 weeks
Turned a new CBN circular into requirements and went live in 4 weeks, making the Bank the first to comply.
Work
Case studies from banking and AI products: the problem, what I did, the artefacts and the outcome.
Case studies
Making a KPI dashboard show each user only their own patch
A single, testable access model from Account Officer to executive, separating who you are from what you can see.
79 to 80
Specifying an AI assistant, then trying to break it
Specified a two-step Gemini flow, then tested it for prompt injection: after the fix, injected postings scored back in the clean range.
100+ backlog items
Turning a prototype's failures into a product's requirements
300 test emails sent with 0 errors; $0 running cost.
99.9% uptime
Scaling an agent network without adding operations staff
Redesigned staff-led agent onboarding as an aggregator-led model, so the network can grow without extra operations headcount.
10,000+ downloads
From user interviews to a 25% retention lift
15+ user interviews and Mixpanel funnel analysis behind data-driven iterations that improved retention by 25%.